Virtual Speed Mentoring in the Workplace - Current Approaches to Personal Informal Learning in the Workplace: A Case Study

Informal learning is the biggest undiscovered treasure in today’s workplace. Marcia Conner, author and often-cited voice for workplace learning, suggests that “Informal learning accounts for over 75% of the learning taking place in organizations today” (1997). IBM understands the value of the hyperconnected informal workplace and informal learning that comes through mentoring. This case study examines a novel approach to mentoring that is shaped only by virtual space and the participants who inhabit it. The authors found that virtual social environments can bridge distances in a way that is effective, creative and inexpensive. Eighty-five percent of virtual speed mentoring attendees reported that this approach achieved their learning objectives. Participants also reported that virtual social spaces like Second Life® are suitable delivery vehicles for mentoring, and that connecting with people was much easier than via telephone or web conferencing. DOI: 10.4018/978-1-4666-1770-4.ch008